Privacy
Policy

Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect your name, email address, shipping address, phone number, and payment information.

Usage Data

We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

• Process orders — fulfill purchases, manage shipping, and handle returns
• Communicate with you — send order confirmations, shipping updates, and respond to inquiries
• Improve our services — analyze usage patterns to enhance user experience
• Marketing — send promotional emails (you can opt out at any time)
• Legal compliance — comply with applicable laws and regulations

Information Sharing

We do not sell your personal information. We may share your data with:

• Service providers — payment processors, shipping carriers, and email services that help us operate our business
• Legal requirements — when required by law or to protect our rights
• Business transfers — in connection with a merger, acquisition, or sale of assets

Data Security

Your data is protected. We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website traffic and usage patterns
• Deliver relevant advertisements
• Improve site functionality

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain site features.

Your Rights

Depending on your location, you may have the right to:

• Access — request a copy of your personal data
• Correction — update inaccurate information
• Deletion — request removal of your personal data
• Portability — receive your data in a portable format
• Opt-out — unsubscribe from marketing communications

To exercise any of these rights, contact us at support@heezresearch.com.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. HEEZ Research does not sell personal information.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending an email. Continued use of our services after changes are posted constitutes acceptance of the updated policy.